Shipping policy

At Onfleeks, we strive to ensure that your shopping experience is as seamless as possible, from the moment you place your order to when it arrives at your door. We partner with trusted third-party carriers to deliver your products safely and efficiently.

1. Shipping Options & Delivery Times

  • Standard Shipping: Orders typically arrive within 5-7 business days.
  • Express Shipping: Orders typically arrive within 2-4 business days.

Please note that delivery times may vary based on your location, carrier delays, or other unforeseen circumstances.

2. Shipping Rates

  • Shipping costs are calculated at checkout based on the weight of your order, shipping method, and destination.
  • Enjoy free standard shipping on all orders above ₹999/ within India.

3. Order Processing

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped, along with a tracking number to monitor your delivery status.

4. International Shipping

  • We offer international shipping to selected countries. Shipping rates and delivery times will vary based on the destination.
  • Please be aware that international orders may be subject to customs duties, taxes, and fees which are the responsibility of the customer.

5. Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on the carrier’s website.

6. Lost or Damaged Packages

  • While we do our best to ensure your order arrives safely, Onfleeks is not responsible for lost, stolen, or damaged packages. However, we will assist you in contacting the shipping carrier to resolve any issues.
  • If your package arrives damaged, please contact us within 48 hours of receipt with photos of the damage, and we will help you with the next steps.

7. Contact Us

If you have any questions about your order or shipping, please contact our customer service team at Support@onfleeks.com. We’re here to help!